The company Luxury Tours, in the framework of the General Regulation of Data Protection (EU) 2016/679 that has entered into force from 25/05/2018, hereinafter the “GKPD”, as it is in force, has developed this privacy / protection policy personal data and provides you with the following information about the processing of your personal data and your rights as a processor.

This information is addressed to natural persons who carry out any transaction or maintain any legal relationship with the company Luxury Tours and to any natural person who in any capacity has a transactional relationship with the company Luxury Tours.

The processing of personal data consists in the collection, organization, structure, registration, storage, alteration, search for information, use, transmission, retrieval, restriction or deletion of personal data that have come or will come to the knowledge of the company Luxury Tours, or in the of your business relations with it or in the context of information received by the company Luxury Tours from a third natural or legal person or body of the public sector during the exercise of its legal right or that of the company Luxury Tours.

The company Luxury Tours, in compliance with the current legal framework has taken all the necessary actions, applying the appropriate technical and organizational measures in terms of legal and technological compliance, but also in terms of physical security of personal data. The aim of the company Luxury Tours is to ensure the legal keeping, processing and safe storage of personal data that it undertakes to protect in any way the processing of your personal data from loss or leakage, alteration, transmission or in any other way unfair processing their.In this way it provides the guarantee that it meets all the legal requirements set out in the new GPA and effectively addresses the operational risk and the potential risk of harm to individuals and their personal data that it processes.

Except for specific rights of third parties (copyright and other), all content contained in the websites (indicative: trademarks, insignia, photographs, texts and all files in general), is the intellectual and industrial property of Luxury Tours and is protected by relevant provisions of Greek, Community and international law.

This content may not be in whole or in part traded, copied, modified, reproduced, retransmitted, or transmitted or distributed in any way by any user. Each user has the right to save a single copy of the content of the web pages individually for strictly personal use and without deleting the indications of its origin.

The products and / or services of third parties that may appear on the pages of the websites, are the intellectual and industrial property of third parties, who bear the relevant responsibility for the content and the services and / or products.

Obligations of Users
Users accept, agree and agree that they will make lawful and appropriate use of the websites, subject, inter alia, to the legislation concerning the transmission of data from Greece to Member States of the European Union and third countries. Therefore, users, by way of example and not limitation, agree that they will not make use of the websites for:

• Harm to a minor.
• Transmit or access content that infringes any rights of third parties (eg intellectual and industrial property)
• Insult the personality of others (eg slanderous, racist)
• Contradict the law and good and business ethics
• Interfere in any way with the privacy and individual and social rights of others.
• To deceive anyone as to the origin of the content of the websites, to damage in any way, its reputation company Luxury Tours or third parties, to endanger the security of the network of the company Luxury Tours, to prevent any user from accessing the websites, or to bypass the verification of their identity by the company Luxury Tours.

Install and promote, in any way, any kind of unsolicited or unauthorized advertising or unsolicited spam, chain mail, pyramid schemes and any other form of spam; without the written consent of the company Luxury Tours.
• Install, promote and / or make available content that contains digital viruses or any other electronic code, files or programs designed to interfere with, destroy or restrict the operation of any software or telecommunications equipment, or prevent other users from using the Websites.
• Do not disclose information of their own or third parties that contains personal data of users or third parties or real-time chats (chats, messageboards), or when using any web service that allows more than two users to communicate.

In any case illegal or contrary to these Terms of use of the websites, the users are obliged to compensate the company Luxury Tours for all its positive and negative damage. The non-exercise by the company Luxury Tours of its rights under these Terms does not imply its waiver of these rights.

Exemption from Obligation for Third Party Links

The company Luxury Tours can refer to the website of www.Luxury, websites of third parties on the Internet. The company Luxury Tours clearly states that it has no influence on the design and content of the linked pages. Any reference or link to other sites is provided for your convenience. The company Luxury Tours is not responsible for the contents, products and services provided (advertising or sale) on these sites.

Personal data that we process and from where it is collected

The company Luxury Tours is a private company based in Chania and takes your personal data very seriously.

By registering to open an account, place an order, or send a request, we collect specific personal information from you, for example your name, your postal address, your telephone numbers, your e-mail address, etc.

We use this information to identify you as a customer, to process your order, to deliver your products, to manage your payments, to update your profile information in our archive and generally your account with us. More specifically, we can send you information via mail, email, messages on your mobile phone, or through any other electronic media, including social networks, for information about our products, events, offers and services.We may also use this information to customize the way we communicate with you so that we can reach out to you more personally.

We may also occasionally ask for other information, such as your size, your preferences in a product category, your age, or any special dates, such as your birthday, your name day, which will be used. to enhance our services to you.

In addition, we may collect statistical information about website traffic, sales and other usage-related information that we may provide to third parties on a case-by-case basis and for specific purposes. These statistics do not include any information that can personally identify you.

We may also use your personal information for internal marketing and demographic studies, along with non-personal data for consumer profile analysis and monitoring, to continually improve our products and services and to understand what may be of interest to you. and our other customers.

We continually seek to comply with the requirements of the Data Protection Authority and any applicable laws and regulations to ensure that your personal information is kept secure and processed in a lawful and lawful manner. Your data is maintained and controlled by the company Luxury Tours, Dorotheou Episkopou & Kallinikou Sarpaki 1, Chania, Crete, Greece, which acts as the controller of the data for the purposes for which it is kept. Please call the company Luxury Tours, for any information about your personal information at +30 28210 45464.

The disclosure of personal data by the users of the website and the online store of the company Luxury Tours in the above manner constitutes acceptance of the terms of use of this data in accordance with the present.

Your personal data is processed for purposes related to the administration and management of staff and for purposes related to the activity and legal interests of the company and its employees.

Legal basis for processing personal data

The company Luxury Tours legally processes your personal data, if this processing is necessary: for the conclusion of a contract between us or for the compliance of the company Luxury Tours with its legal obligation or for the pursuit of its legal interests or for the fulfillment of its duty in the public interest, or if it is based on your prior express consent, provided that the processing is not based on any of the above mentioned legal processing bases.

Withdrawal of consent

In cases where the processing of your personal data is based on your prior express consent, you have the right to revoke your consent at any time, without prejudice to the legality of the processing based on it until its revocation. The revocation of your consent can be submitted to the department of the company Luxury Tours to which you initially gave your consent or with which you have a transaction.

Time of keeping personal data

The company Luxury Tours keeps your personal data for as long as it is provided per case, from the current legal and regulatory framework and in each case for a period of twenty (20) years from the last calendar day of the year of termination of your respective transaction with the company Luxury Tours. In case any request of your cooperation / transaction with the company Luxury Tours is not accepted and the transaction or the preparation of the contract is not completed, the data will be kept for a period of five (5) years.In case of a court dispute, the personal data concerning you will be kept in any case until the end of the pending trial, even in case of exceeding the above period of twenty (20) years.

User / Subject Rights

As users / subjects of processing your personal data you reserve the following rights:

• Right of access to the personal data that concern you and if they are processed by the company Luxury Tours, as responsible for processing, its purposes, the categories of data and the recipients or the categories of recipients.

• Right to correct inaccurate data as well as to fill in missing data (Article 16 GCP).

• The right to delete your personal data subject to the obligations and legal rights of the company Luxury Tours for the preservation of them in accordance with the applicable laws and regulations.

• The right to restrict the processing of your personal data if either the accuracy of the data is disputed, the processing is illegal, or the purpose of the processing was missing and provided that there is no legal reason for the retention.

• The right to portability of your personal data to another controller, provided that the processing is based on your consent and is carried out by automated means.

• Right of objection for reasons related to your particular situation in the event that your personal data is processed for the performance of a duty performed in the public interest or in the exercise of public authority assigned to the company Luxury Tours or for the purposes of the legitimate interests seeks this or a third party.

• Right to withdraw consent at any time for a specific treatment in case the consent had been provided for a specific purpose.

The exercise of the above-mentioned rights presupposes the submission, without cost, of a written application to the company Luxury Tours.

Subject Rights Exercise Form

For any issue the user / data subject can contact the person responsible for the protection of personal data of the company Luxury Tours at the following e-mail address:


or contact our hotline, +30 28210 45464, (Monday Wednesday Saturday 10: 00-16: 00, Tuesday Thursday Friday 10:00 – 14:30 and 18:00 – 21:00).

You can also modify or update your personal information by logging in to the “My Account” website.

Other People Who May Use Your Information
Where appropriate we may share your information with affiliates including other Luxury Tours companies, franchisees, licensors and selected service providers performing operations on our behalf, as well as advertising or data management services.

We may also share your information with other companies that help promote Luxury Tours products and services, in order to provide you with improved customer service. In any case, we will provide these companies only with the information they need to perform their services and will not allow the use of this information for other purposes. The use of information will be in accordance with applicable law.

You should also be aware and agree that in some cases we may disclose personal information about you to third parties, as required by law, to comply with any legal procedure, to reduce credit risk, to prevention and detection of fraud or protection to protect the rights and property of the company Luxury Tours.

The company Luxury Tours has legally ensured that the processors on its behalf fulfill the conditions and provide sufficient assurances for the implementation of the appropriate technical and organizational measures, so that the processing of your personal data ensures the protection of your rights.

Changes to the Privacy Statement
It is possible to update the Privacy Statement from time to time. The amended Privacy Statement will be posted on our website. Please check the website regularly to be informed of changes to the Privacy Statement.

Security Statement
Unfortunately, the transmission of information over the internet is not completely secure. While we do our best to protect your personal data we can not guarantee the security of your personal data submitted to us and any transmission is at your own risk.

However, we can use strict security procedures and features to prevent unauthorized access where possible.

Website and applications use this particular encryption technology to protect your information during data transfer. SSL technology encrypts order information such as your name, address and credit card number.

By registering on the website, the user consents that his personal data be used by the company Luxury Tours as responsible for their processing through automated means, either by itself or through any other person appointed by the company Luxury Tours to carry out the processing by order. and on her behalf.

These Terms and Conditions of Use and any amendments thereto are governed by Greek law.

The company Luxury Tours is not responsible for any damage or loss arising from your inability to respect and follow the above terms of use.